Please read all policies thoroughly, so that you make an informed purchase. Thank you for your interest in shopping with us. We appreciate your business.Returns and exchanges:- Return shipping is the responsibility of the customer.Return instructions:- Please email us at firstname.lastname@example.org for return inquiries.- Include your order number in the initial email.- Merchandise must be returned within 7 business days upon receipt of your custom item. - In the event that your custom item doesn't fit your Princess's feet, in order to accept a return or exchange, the item must not show signs of wear.- Accessories, clothing and face mask cannot be returned. These items are final sale.Damages:- In the unfortunate circumstance that you receive a damaged item, please send an inquiry within 3 business days upon receipt of your custom item. We want to ensure your satisfaction with our products in a timely manner.
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